Saif Transport Services Co. | Homepage V5
Have a question about a shipment? Feel free to contact our team. info@saiftransport.com +962 7 9100 0877
EN|العربية
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Freight, customs clearance and transport coordination since 1999.

Your shipment, handled with clarity from start to finish.

Saif brings freight, customs clearance, transportation, warehousing and shipment documents under one coordinated team. This reduces disconnected handovers and gives customers a clearer view of the work in progress across regional and international routes.

Contact Us → Explore Services

Have a shipment or logistics question? Send us the information you have. Our team will help identify the next step.

01 Operating since 1999 Established logistics and customs experience.
02 Privately owned fleet Standard, refrigerated and specialised transport capabilities.
03 Key Jordanian logistics centres Operations across customs centres, ports, airports, free zones and border crossings.
04 Digitally connected customs clearance Declarations, documents, customer requests and follow-up available through the Saif Client Hub.
Services

Tell us what you are moving. We’ll help plan what it needs.

Some customers need one service. Others need several stages coordinated together. Tell us about the cargo, route and timing. Our team will help identify what the shipment needs.

01

Customs Clearance

Customs problems often start before the shipment arrives. Documents may be missing, requirements may be unclear or approvals may involve several parties. Our team reviews the paperwork, prepares the declaration and follows inspections, approvals, pending requirements and release. This helps identify issues earlier and keeps one team responsible for the follow-up.

Document review Customs declarations Inspection and approval follow-up Pending requirements Release coordination
Explore Customs Clearance →
02

Freight Forwarding

We arrange sea, air and land freight and coordinate the work from booking through arrival. The route is planned around the cargo, destination, timing and available options.

Explore Freight Forwarding →
03

Transportation

We move containers, standard cargo, refrigerated goods and specialised loads across domestic and selected regional routes using Saif’s fleet and arranged capacity.

Explore Transportation →
04

Warehousing

Goods can be stored in bonded, refrigerated or general facilities based on the cargo and customs requirements, with storage connected to the wider shipment process.

Explore Warehousing →
05

Documents and Follow-Up

We help with shipment documents, government procedures, pledges, regulatory follow-up and related operational requests when the shipment requires more than transport alone.

Explore Documents and Follow-Up →

Saif also supports specialised and sensitive cargo, marine cargo insurance and other operational requirements. Acceptance depends on the cargo, route, permits, equipment and available capacity.

View All Services
Working with Saif

What happens after you contact us?

We start by understanding the shipment and what you need from Saif. Then we confirm the work, coordinate the agreed services and keep you informed until it is complete.

01

We review the shipment

We check the cargo, route, documents, timing and any special requirements.

02

We confirm the plan

We explain what Saif will handle, what we need from you and the expected next steps.

03

We coordinate the work

Our team manages the agreed freight, customs, transportation, storage and follow-up.

04

We complete the service

We coordinate the release or delivery and provide the available records and documents.

Saif Client Hub

One place for shipments, documents and requests.

Existing customers can use the Client Hub to access available shipment information, customs declarations, warehouse activity, documents, customer requests and support cases.

What you can do: open shipping requests, follow customs work, view warehouse activity, access office services and pledges, and manage support cases.

Instead of searching through messages or contacting different people for every document, customers can open the relevant part of the portal directly.

The Client Hub supports the work of the Saif team. It gives customers another way to find information and complete requests without removing the human contact behind the service.

Open the service you need.

These links open Saif’s secure Client Logistics Portal. Existing customers may be asked to sign in before accessing account-specific information.

Secure client portal
01

Shipping Logistics

Open shipping requests and related freight coordination.

Open in Client Hub → 02

Customs Clearance

Access available customs operations, declarations and follow-up.

Open in Client Hub → 03

Pledges & Follow-Up

View available pledges and government follow-up services.

Open in Client Hub → 04

Warehouses

Review available warehouse activity and related records.

Open in Client Hub → 05

Office Services

Access available documents and client office services.

Open in Client Hub → 06

Support Cases

Open and follow available customer support cases.

Open in Client Hub →
Portal access is available to authorised Saif customers. Need help with access?
Operations & Reach

Operational strength on the ground. Coordination across borders.

Saif’s physical operations, customs activity and warehousing capabilities are based in Jordan. From this operational base, we coordinate regional road transport and international sea and air freight through established carriers and destination partners.

Send us the route and cargo details. Our team will confirm how we can support the shipment.

Operational Base

  • Head office in Amman
  • Amman and Aqaba customs centres
  • Queen Alia International Airport
  • Airport and Zarqa free zones
  • Al-Omari and Jaber border crossings
  • Bonded and refrigerated warehousing

Regional & International Coordination

  • Regional road transportation
  • International sea freight coordination
  • International air freight coordination
  • Customs and destination support through regional partners
FAQ

What should you know before contacting us?

These answers cover the questions customers often ask before the first conversation. More detailed guides are available in the Knowledge Base.

Not sure which service applies? Send the information you currently have. Our team can help identify the services that may be required.
Does Saif only provide customs clearance?
No. Saif supports freight forwarding, customs clearance, inland and cross-border transportation, warehousing, shipment documentation, government follow-up and related operational services. The exact combination depends on the shipment.
Can Saif coordinate more than one part of a shipment?
Yes. Saif can coordinate several agreed stages, including freight, arrival documents, customs clearance, transportation, storage and delivery. The exact scope depends on the route, cargo, regulations, partners and agreed service requirements.
What information should I include in my inquiry?
Share the origin, destination, cargo description, quantity, weight, dimensions, expected timing, preferred freight mode when known and any available documents. Missing information can be discussed with our team.
Can existing customers access shipment information online?
Yes. Existing customers can use the Client Hub to access available shipment information, customs declarations, warehouse activity, documents, customer requests, support cases and related portal services.
Does Saif handle specialised or sensitive cargo?
Saif can support specialised, sensitive, refrigerated and regulated cargo depending on the cargo type, route, permits, documents, equipment and available capacity. The team will confirm what is possible after reviewing the details.
Can Saif guarantee clearance or delivery dates?
Timing can depend on customs inspections, authority approvals, carrier schedules, border conditions, document readiness and other factors outside one company’s control. Saif can follow the process, communicate confirmed progress and help reduce avoidable delays.
Knowledge Base

Prepare earlier. Avoid preventable delays.

Explore practical guides covering documents, customs stages, freight choices, shipment preparation and common causes of delay.

Explore All Guides
Import Guide

Documents Commonly Required for Importing Goods into Jordan

A practical overview of common commercial, shipping and customs documents.

Read Guide →
Customs

How Customs Clearance Works in Jordan

Understand the typical stages from document review to customs release.

Read Guide →
Delay Prevention

Common Reasons Shipments Are Delayed

Documents, inspections, approvals, schedules and other common causes.

Read Guide →
Freight Planning

Sea, Air or Land Freight: Choosing the Right Mode

Compare the main trade-offs in timing, cargo suitability, routing and cost structure.

Read Guide →

Have a shipment or logistics question?

Tell us what you need, where the shipment is moving and what information is currently available. Our team will review your inquiry and contact you.

Contact Our Team →

Contact Saif directly

For shipment enquiries, active operations or general questions.

Phone +962 7 9100 0877 +962 7 9550 2738
Email info@saiftransport.com
Head Office Taj Al Safa Complex, Building No. 10, Rabieh, Amman, Jordan